Learner ages and account flows
Mind Craftii’s intended educational audience is ages 5–20 inclusive, including age 20. Under India’s Digital Personal Data Protection Act, a child is a person under 18; learners aged 18–20 are adults.
Current family features use an adult parent or guardian account with under-18 child profiles. There is no independent adult-learner registration flow through these features. Parental consent requirements for children are separate from administrative account approval and verification.
Activated subscriptions
Once a website-arranged subscription has been activated and the purchased access made available, Mind Craftii does not offer routine change-of-mind refunds, to the extent permitted by applicable law. Unused time or voluntary cancellation does not automatically entitle you to a prorated refund where that exclusion is lawful.
Mandatory rights and payment problems
This exclusion does not waive mandatory consumer rights or remedies when paid access was not supplied or could not be activated as agreed, a material deficiency or misrepresentation requires a remedy, a transaction was duplicated, erroneous or unauthorized, or a refund is otherwise required by law. Eligibility depends on the actual transaction, agreed service and applicable law; activation alone does not defeat a mandatory remedy.
Requesting help
Contact mindcraftii.edu@gmail.com with the minimum payment reference or receipt and a short account of the problem. Do not send CVV, UPI PINs, OTPs, account passwords or banking passwords. We investigate the actual payment and service before communicating the outcome. No fixed refund-processing deadline or payment provider is promised; any legally required period still applies.
Cancellation and deletion
Cancellation or choosing not to arrange future renewal is separate from refunding a processed payment. Learn is consumption-only with no Android checkout or implemented automatic-renewal mechanism. Account deletion is available independently of a refund or complaint; you need not waive either right. Necessary external accounting/dispute records normally follow two years, subject to longer statutory duties or a specific dispute. See Subscription Terms and Account & Data Deletion.
Contact and requests
Operator: Mind Craftii, an educational initiative under BusyTags
For support or privacy questions, email mindcraftii.edu@gmail.com or visit Mind Craftii Support.